Expert Plumbing Solutions You Can Trust

All technicians dispatched through this service are required to be licensed where applicable, carry liability insurance, and undergo background checks; you can and should ask the technician to show proof of license and insurance and to provide the business name and authorization before work starts.

Shut off the main water valve if it is safe to do so, open nearby faucets to relieve pressure, turn off electricity in affected areas if water is near outlets or panels, move valuables out of the way, and request emergency dispatch right away through the landing page so a technician can be sent to stop the leak and assess damage.

Technicians use noninvasive methods such as electronic leak detection, pressure testing, infrared thermal imaging, and sewer or drain camera inspections to locate hidden leaks and identify blockages or pipe damage accurately before recommending repairs.

Yes, technicians provide written estimates before starting non-emergency work and an itemized invoice after completion; for emergencies, a diagnosis fee or emergency visit charge may apply but a follow-up written estimate should be provided for additional repairs.

Most professional plumbing services offer warranties on parts and labor, but warranty terms vary by job and manufacturer; always request the warranty details in writing, including duration and what is excluded.

Yes, licensed technicians can install tankless water heaters; advantages include on-demand hot water, improved energy efficiency, and reduced footprint. A site assessment is required to confirm gas line capacity, venting, and electrical requirements and to provide an accurate installation quote.

Have your service address, a brief description of the problem, when it started, whether it is an emergency, any known model numbers for appliances involved, and whether there are access or parking restrictions; this helps the dispatcher match you with the right technician and estimate arrival time.